Features
Widget

Craft meaningful interactions with a chat Widget on your website

Install the Crisp chat widget on your website, in 1 click on most website builders. Start engaging with your live users instantly or automate with AI. The Widget is the entry point to all other Crisp features.

See more on the Widget

AI Chatbot

Build AI Agents in a breeze with Media Giant AI Chatbot

An omnichannel chatbot for your inbound messages, no matter the channel. Create personalized interactions and craft unique, multilingual workflows that resonate with all your audiences. Build your own AI Agents in a few clicks.

See more on the AI Chatbot

CRM

Keep information about your customers in your Support CRM

When you provide support to a customer, Crisp automatically store information for that customer in Crisp CRM: personal details, events, segments and data. Use this information to re-target your users.

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Shared Inbox

Let your team handle the customer support Inbox, together

Crisp lets you invite all your team members in a single Shared Inbox. Build an efficient support, letting your support agent call for help to your technical or sales teams when they need qualified support.

See more on Shared Inbox

AI

Automate repetitive support tasks with Artificial Intelligence

State of the art AI tools to save your human team time and focus on high-value tasks. AI Agents for your customers, Copilot for your support team, transcribe audio messages to text, and much more.

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Knowledge

A Knowledge Base where your users find instant answers

Write articles answering common questions in your own Knowledge Base website, hosted by Crisp on your own domain name. The Crisp AI reads your article to provide automated AI answers.

See more on the Knowledge

Ticketing System

Prefer tickets over chat? Setup your traditional ticketing system

Replace your old ticketing system with Crisp. With our ticketing system, your users have access to a traditional support portal, and you can use Crisp modern Shared Inbox apps to answer.

See more on the Ticketing System

Chat SDK

Modern and lightweight native Chat SDKs for Mobile & Web apps

Bring Crisp to your iOS and Android app. Setup our fully native Chat SDK on your mobile app, with which your users will feel right at home. On your website or Web app, use our chat Widget.

See more on the Chat SDK
Apps
Pricing
Integrations
Help

Artificial intelligence made to support your teams and customers

Powered by a state-of-the-art machine learning model, Media Giant Chat AI ingests multiple data sources to train an artificial intelligence that behaves like your team while simplifying your customers’ experience.

4 days free trial — All Crisp features — No card required

Your unique artificial intelligence hub for customer experience

Zero effort to ingest all you content

Create, edit and enable automated workflows
for any incoming request

Curious about M Chat?

Book a demo with our experts to learn more about Crisp and how it can help your business.

The AI-powered website search widget that decreases bounce rates and reduces support workload.

Help anyone in your team
resolve conversations faster.

See their testimonials and reviews about our shared inbox software

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Ready to build an exceptional
customer support?

14 days free trial — All MG Chat features — No card required